A strong corporate governance framework is vital to the way we conduct our business. It defines the roles and responsibilities of our board, ensures oversight of our strategies and operations and promotes ethical behavior—helping us make a positive impact on employees, shareholders and communities.

01 bar priorities

Our progress.


key areas of expertise across our board

ESG oversight

added to our renamed Nominating, Environmental, Social and Governance (NESG) Committee


of our current board is comprised of women and/or persons of color1


new board members added since 2020

1 Following our May 2022 shareholder meeting.

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02 bar ESG oversight

Prioritizing our ESG efforts.

To continue to work toward our ESG goals, we’ve added ESG oversight responsibilities to the renamed Nominating, Environmental, Social and Governance (NESG) Committee to assist the board in overseeing ESG-related efforts. Tammy Jones, a member of our board with a background in ESG, leads the committee’s oversight of ESG priorities established by our leadership team. Our NESG Committee and leadership team help us prioritize shareholder returns while further defining our ESG approach.

03 bar our board

Drawing on diverse backgrounds.

The members of our board have an impressive mix of skills, backgrounds and experiences—providing diverse perspectives that help us continually improve our business. Our board refreshment practices help ensure that our board consists of balanced viewpoints, demographics and expertise—now and in the future.

P. Robert Bartolo

Board Chair

Jay A. Brown


Cindy Christy


Ari Q. Fitzgerald


Andrea J. Goldsmith


Tammy K. Jones


Anthony J. Melone


W. Benjamin Moreland


Kevin A. Stephens


Matthew Thornton, III


1 / 6

Board snapshot.1


gender diversity


average age


ethnic diversity


years average tenure



Experiences and skill sets across our board.1


strategic planning/oversight


wireless, telecom, and/or REIT industry


executive experience


public company board experience




risk management






corporate governance/ethics











1 Following our May 2022 shareholder meeting.

04 bar values

Operating with integrity.

We pride ourselves on our dedicated employees who share our company’s values. Over the years, we have carefully designed policies, guidelines and training to reinforce our ethical standards. As the landscape evolves, we evaluate these guidelines. We strive to maintain a safe space for reporting any ethical concerns or violations and we have an Ethics Alert System in place for anonymous reporting. Additionally, we are committed to supporting human rights, dignity and equality with all our stakeholders and within the communities we serve.


05 bar community policy

Advocating for communities.

We advocate for public policies, procedural efficiencies and deployment methodologies that accelerate the build out of communications infrastructure and expand broadband services in communities. Crown Castle generally does not make political contributions or maintain a political action committee. However, we regularly engage with policymakers on these topics to help facilitate change.

06 bar network reliability

Building resilient networks.

All our solutions are designed to operate reliably so they can continue meeting the needs and expectations of our customers and communities. The measures we take include:

  • Resilient design: Our infrastructure is designed to withstand many different extreme weather conditions. 
  • Disaster management: We participate in government programs to ensure continuity in the event of a disaster.
  • Simulations: Every six months we conduct weather and disaster simulations.

US-based Network Operations Center (NOC) continually monitors all our assets

07 bar cybersecurity

Safeguarding our corporate network and data.

In today’s digital world, it’s essential to safeguard our corporate network and its data. We’ve built a comprehensive Information Security Program geared towards raising awareness of cybersecurity threats and spreading vigilance among our end-users. We maintain monitoring and reporting policies and procedures and have a robust incident response plan to handle any issues that arise.

We’ve introduced an Information Security Policy that reinforces our commitment to the confidentiality, integrity and availability of our data. Our Security Operations Center operates 24/7/365 to monitor and address cyberthreats. Our Enterprise Security Committee, comprised of senior leaders across the company, provides guidance and oversight for implementing organization-wide security and data protection compliance programs. Finally, our internal audit team regularly evaluates the effectiveness of our Information Security Program so we can adjust as the digital landscape evolves. 


training modules completed2


test phishing emails sent2

2 As of December 31, 2021.

08 bar safety

Creating a safe work environment.

As a leading owner and operator of essential infrastructure, we're committed to fostering a safe working environment. Our safety policies, procedures and training courses are carefully designed to prevent injuries or damage stemming from our operations. To do this, we focus in three areas:

  • Safety reporting: Our employees are required to report incidents to their supervisors and complete an Accident Investigation Report. Data collected during investigations is then analyzed to identify causes and to inform solutions.
  • Safety oversight: Our Safety Committee oversees the activities of dedicated safety and risk management teams—providing a high level of accountability across the organization.
  • Safety training: Safety training is a critical part of our program and is assigned based on the potential risks associated with an individual’s role.
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Safety Report3

Total Number of Recordable Injuries23201517
Total Number of Lost Time Injuries6464
Lost Time Injury Rate0.
Total Recordable Incident Rate (TRIR)0.350.290.260.31

2021 Total Recordable Incident Rate (TRIR)3 well below average

    • Crown Castle
    • US Average4
    • Industry Average4

3 The Total Recordable Incident Rate (TRIR) is calculated as the number of US Occupational Safety and Health Administration (OSHA) Recordable Incidents per 200,000 hours/total hours worked.
4 The US average TRIR was obtained from the Bureau of Labor Statistics. The industry average is based on the telecommunications industry and was obtained from the Environmental, Health & Safety Communications Panel (EHSCP). Averages are for full year 2020 because 2021 data has not yet been released.


safety training modules completed in 20212

2 As of December 31, 2021.

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