We are as invested in the successful use of your property as you are, which is why we treat it with the care and respect it deserves. With local offices around the country and a dedicated Landowners Help Desk, we have people available to respond to issues in a timely manner. As an established, reliable partner, you can count on us to make payments on time and provide a seamless experience.

Below you'll find information and answers to some key questions. If you can't find what you're looking for, contact us and we'll work quickly to answer questions about your lease or resolve any issues you may have.

Are you getting the most from the assets on your property?

Explore our flexible options for your tower or rooftop lease.

For other questions, please contact us:

From the start, Crown Castle was the best to deal with; they were forthright and had integrity.

Susan W. Property Owner

Answers to frequently asked questions.

Today, the demand for new towers is minimal; however, you can register your site using our registration form to be added to our database for future consideration. Please note, you will only be contacted if a need arises in your area.

Information from parties other than our Authorized Agents may be inaccurate or misleading. We recommend working with our Authorized Agents when conducting a lease buyout or agreement.

Advantage Engineers, Airosmith Development, ATECS, Beacon Development, Belleview Wireless, Centerline, Electrical Design Consultants, FP Lester, HPC Wireless, J Lee Associates, Md7, MMI Titan, NBC, North Group, NTP Wireless, OnAir Communications, Reach Net Solutions, Selective Site Consultants Inc. (SSC), SmartLink, Telecom Site Management, The Lyle Company, Thomson Wireless, Unkel and Associates.

Timing: A lease extension can be an important aspect of securing your future revenue stream. If your ground lease has less than 30 years remaining, you should consider discussing a lease extension with us. This maximizes the opportunity for us to attract new customers and for the site on your land to remain a viable asset in our portfolio.
Incremental benefits: We encourage landowners to contact us if their lease is 30 years or less so we can discuss the best way for you to secure your current existing rental streams prior to lease expiration.
Third parties: You should first ask yourself whether or not this company will be around in future years. Smaller, third-party firms may not have the long-term viability of a larger, more established firm like Crown Castle. So it is important to consider whether the company will be in business long enough to fulfill its obligations to you.
Right of First Refusal (ROFR): This document or lease provision basically says that if you ever want to sell your property, you will notify us first, and we will have the right to match any offer.
A ROFR protects both of us. It gives us the confidence to tell our customers we’ll be in that location as long as necessary, and it gives you the financial security that comes from a reliable revenue stream.

Crown Castle can provide a copy from our records. For security purposes, you must have your Business Unit Number and make your request in writing, with all landowners signing the request. Call the Landowners Help Desk’s toll-free number at (866) 482-8890 or email LOHD@crowncastle.com for assistance.

If you have any specific concerns with the physical state of the tower, compound, or access road, please contact our Network Operations Center at (800) 788-7011.

If you have one or more towers and you’re looking for a fast, easy closing process, we can help. We’ll work with you to evaluate various options with no strings attached. Our streamlined process—from signing to closing—typically takes 30 days or less, with a lump sum paid to you at closing. We also pick up the closing costs. Contact us to learn more.

We have extensive experience in real estate and communications infrastructure, and will work with you to define flexible terms based on your needs, giving you the best deal possible, quickly and efficiently. The process can take up to 90 days, including due diligence and final payments. Afterwards, we’ll manage relationships with wireless carriers and continue to provide support, as you need it.

Through our Rooftop Alliance Program, we’ll offer you a cash buyout of your rooftop wireless tenant leases—providing you with a lump sum payment that you can use to fund your immediate capital needs. We’ll also be responsible for the ongoing marketing of the rooftop site and will pay you a revenue share for each new tenant we put on your property. We’ll maintain the site and manage the relationships with the wireless carriers. And with our best-in-class CCIsites tool, the site will be instantly visible to those carriers looking to expand service in your area—creating more revenue opportunities for you—and less hassle.

There may be several potential tax advantages to negotiating a buyout. You should consult a tax advisor about all the potential benefits available to you. But certain lump sum payouts may be treated as capital gains and are taxed at a lower rate. You may also qualify for 1031 tax-deferred exchange. Learn more here.

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