How our NOC is unique.
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We operate in-house NOC facilities with state-of-the-art monitoring technology.
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We have people available to take your call without long wait times.
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Our technicians are highly qualified to maintain the quality of our sites to meet your needs.
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In the event of a site disruption, we maintain constant communication to keep you up to date on the progress.
How to reach us.
Network Operations
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Towers: 1-800-788-7011 or NOC@crowncastle.com
- International callers: 724-716-4591 or 845-458-7799
Learn more about our network operations support.
Network and systems monitoring
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Tower lighting systems
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Microwave and backhaul networks
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Power systems
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Environmental monitoring
Round-the-clock network management
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Disaster preparation and planning
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Incident management and analysis based on FEMA protocols
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Trouble ticket tracking
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Technician and service personnel dispatch
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Escalation and customer notification