With more than three decades of experience in the tower business, we deliver the expertise, responsiveness and visibility you need to move your projects forward with confidence. Our local teams work proactively with you to understand your requirements and keep your project moving forward with clear, accurate insight—so you know what’s happening, what’s next and when you’ll be on air.
Whether you’re building or expanding a wireless network, we take the time to understand your short- and long-term goals, so we can help to identify the right tower infrastructure for your needs.
Every project is different, but generally at this stage we will work to:
- Understand your equipment specifications as well as your technical, operational and coverage requirements.
- Provide you with a tailored list of site options.
- Give you access to accurate, up-to-date data on available tower sites—so you have the information you need to make informed decisions.
- Understand your budget and timeline expectations to ensure the project plan is realistic, predictable and aligned with your priorities.
The more information we have upfront, the smoother the path to getting on air. It’s important that you provide us with as much detail as possible in your lease application, so we can minimize any potential surprises. We’ll work with you to confirm technical and operational details to ensure the project is scoped accurately from the start.
A typical lease includes:
- Infrastructure leasing costs
- Service costs related equipment loading and activation, which may include:
- Engineering review and mount analysis
- Construction services and drawings
- Utility, power or fiber connectivity that needs to be supplied
While we offer site acquisition services, once your project is confirmed, you’ll also be required to hire a Crown Castle-approved contractor who can manage insurance requirements, construction and bring proven expertise to what is often a complex workflow.
The five phases include:
- Engineering Review
- Zoning and Permitting
- Licensing (SLA)
- Pre-construction Review
- Completion
Throughout these phases, we’ll stay closely engaged with you—helping you anticipate next steps, avoid delays, and keep the project moving forward.
For more information, review our one-pager: 10 Steps to Getting on Air
Once you’re on air, our locally based service teams will support any operational or billing-related needs. You’ll have access to information you need about your sites, and our staffed Network Operations Center (NOC) monitors your sites 24/7 using up-to-date digital twin data. That way, if problems arise, we can proactively work with you to minimize disruption and maintain performance.
For emergencies or outages, contact the NOC: 1-800-788-7011
For changes to your network or questions about your account, contact Client Services and Sales: 1-855-93-FIBER
“Crown Castle quickly recognized that we were in a growth phase of our business. They have been an active participant in selecting the infrastructure and areas that would best serve our customers.”
Whether you’re building or expanding a wireless network, we take the time to understand your short- and long-term goals, so we can help to identify the right tower infrastructure for your needs.
Every project is different, but generally at this stage we will work to:
- Understand your equipment specifications as well as your technical, operational and coverage requirements.
- Provide you with a tailored list of site options.
- Give you access to accurate, up-to-date data on available tower sites—so you have the information you need to make informed decisions.
- Understand your budget and timeline expectations to ensure the project plan is realistic, predictable and aligned with your priorities.
The more information we have upfront, the smoother the path to getting on air. It’s important that you provide us with as much detail as possible in your lease application, so we can minimize any potential surprises. We’ll work with you to confirm technical and operational details to ensure the project is scoped accurately from the start.
A typical lease includes:
- Infrastructure leasing costs
- Service costs related equipment loading and activation, which may include:
- Engineering review and mount analysis
- Construction services and drawings
- Utility, power or fiber connectivity that needs to be supplied
While we offer site acquisition services, once your project is confirmed, you’ll also be required to hire a Crown Castle-approved contractor who can manage insurance requirements, construction and bring proven expertise to what is often a complex workflow.
The five phases include:
- Engineering Review
- Zoning and Permitting
- Licensing (SLA)
- Pre-construction Review
- Completion
Throughout these phases, we’ll stay closely engaged with you—helping you anticipate next steps, avoid delays, and keep the project moving forward.
For more information, review our one-pager: 10 Steps to Getting on Air
Once you’re on air, our locally based service teams will support any operational or billing-related needs. You’ll have access to information you need about your sites, and our staffed Network Operations Center (NOC) monitors your sites 24/7 using up-to-date digital twin data. That way, if problems arise, we can proactively work with you to minimize disruption and maintain performance.
For emergencies or outages, contact the NOC: 1-800-788-7011
For changes to your network or questions about your account, contact Client Services and Sales: 1-855-93-FIBER
“Crown Castle quickly recognized that we were in a growth phase of our business. They have been an active participant in selecting the infrastructure and areas that would best serve our customers.”
How we’ve helped other companies get on air.
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We believe success is mutually earned with our customers. That’s why we take the time to understand your wireless needs, working with to streamline processes, remove obstacles and get you on air quickly and easily.