Karen Rohrkemper was appointed SVP, Implementation and Operations, where she currently owns end-to-end delivery of solutions for our small cell and fiber customers and focuses on delivering an exceptional customer experience and economic implementation of our network products. Karen has more than 20 years of experience in the telecom industry, and prior to joining Crown Castle in 2018, led product strategy for Cincinnati Bell's Entertainment & Communication's division, driving the fiber build, product portfolio, pricing and strategies for multiple markets. She sits on the board for Warriors4Wireless. Karen holds a BA from Northern Kentucky University.