Frequently Asked Questions
Q:How will you market my rooftop site to wireless carriers?
A:Crown Castle has an award-winning database utilized by wireless carriers and site acquisition firms to identify potential sites on which to deploy equipment designed to expand and improve wireless networks. By entering into an agreement with Crown Castle, your property will be included as part of the database for site selection. We have more than 3,000 registered users of the system who rely on this innovative tool to identify wireless site candidates. Additionally, Crown Castle has local sales and project personnel in the market proactively seeking and responding to interest from wireless carriers and other customers.
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Q:What information does the CCIsites tool store for rooftop sites?
A:The CCIsites tool provides registered users access to the following key information to help them evaluate rooftop sites:
- Building height
- Ground elevation
- Site address/coordinates
- Photos
- Access list
- Zoning jurisdiction & permit requirements
- Local sales contact name and phone number
- Demand and demographics
- Drive test data
- Maps
- Directions to site
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Q:How will I be compensated?
A:Once we secure a wireless carrier or other customer for your site, you will receive a certain percentage of revenue derived from the placement of that customer and future customer tenants on the site.
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Q:How will I receive the revenue?
A:Once the customer installation is complete, you will receive a check on a monthly basis, or per the terms of the rooftop lease agreement.
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Q:How much will this cost me?
A:There will be no cost to you for Crown Castle to develop your rooftop.
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Q:Will you have to penetrate the roof when you install the equipment?
A:In most cases, penetrating the rooftop will not be necessary. If we do have to penetrate the roof, we will carefully coordinate with you and your roofing company, if necessary.
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Q:How long does it take to install a customer on the roof?
A:Installation typically takes four to six weeks from the time Crown Castle receives an executed agreement from a customer, depending on the permitting process required by the jurisdiction.
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Q:Are all contractors working on Crown Castle rooftop installations licensed and bonded?
A:Yes, all Crown Castle contractors are licensed and bonded.
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Q:Will Crown Castle assist in the installation process?
A:Yes, Crown Castle will manage the entire installation process, which may include: engineering of site design, coordination of utilities, overseeing the acquisition of local zoning approval and permits, and construction management.
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Q:How often will you visit the site?
A:Crown Castle performs annual rooftop site inspections to ensure customer equipment is in good condition and assure compliance with the rooftop lease agreement.
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Q:How will the utilities be handled?
A:The leasing customer will install their own meter with direct billing from the power company or will install a submeter.
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