We Are Solutions
Our approach is simple: Do whatever it takes to find solutions when our customers identify coverage or capacity gaps. Crown Castle offers value through site deployment services and breakthrough solutions built on a keen understanding of both the wireless infrastructure industry and our customers’ day-to-day network challenges. We are focused on solutions and being a long-term partner in creating our customers’ success.
We Are There
From suburban to urban; high traffic to rural; Crown Castle provides wireless infrastructure where you need it. Not only are our sites where you need them most, so are our people. With more than 1,100 locally deployed employees, our in-market expertise and resources enable us to get customers “on-air” quickly and efficiently.
We Are Customer-Focused
We don’t just build wireless infrastructure. We build relationships. This philosophy has resulted in strong, longstanding connections with our customers and landowners. Through our quarterly customer satisfaction surveys, traditional carriers, emerging customers and site acquisition firms have validated that Crown Castle keeps the customers’ best interests at heart.
We Are Innovative
Our mission is to deliver the highest level of service to our customers by offering innovative solutions. As wireless service demand keeps increasing, Crown Castle is proactively constructing new sites to meet coverage and capacity needs, including towers, rooftops and distributed antenna systems, where our research shows an opportunity exists.
We Are Information
How do we deliver personalized solutions? It starts with solid experience and in-depth information. From our award-winning site database to our site candidate information packages and online application to our state-of-the-art Network Operations Center, our resources allow us to be proactive and responsive—saving our customers time and money.